Bellelily is an online fashion retailer where you can purchase women’s tops, swimwear, and dresses at discounted prices.
Belle Lily describes itself as an “awesome online shopping destination filled with dresses, tops, jeans, and more.” As implied by its name, it promises to be the online fashion destination that stocks the things necessary to become “the most beautiful woman” described by Belle.
The important question is whether this is merely an advertisement blurb or whether Belle Lily actually sells high-quality, fashionable apparel. If Belle Lily does really carry the goods, how about its pricing? Is Belle Lily competitive? Is it legal? All of these will be treated as we move ahead in this content.
Is Bellelily Legit?
Yes, Bellelily is a legitimate company. This is not a scam because your money or credit card information will never be stolen. And all fashion things purchased from the store are supplied directly to the owners. But…
Does Bellelily provide the high-quality services we anticipate from an ideal online company (such as simple ordering, speedy delivery, easy returns, and excellent customer support)? To begin, is Belle Lily a legitimate business that serves all consumers, or is it another scam store that preys on unwary people?
This Bellelily review will look into Belle Lily in detail in order to provide you with the knowledge necessary to answer these and other questions.
A snapshot of the Belle Lily review
Bellelily’s website address is bellelily.com.
A Chinese-based online women’s fashion store that sells a variety of trendy women’s fashion items such as dresses, tops, bottoms, swimwear, and footwear.
The prices are really competitive.
PayPal and credit cards are accepted as payment alternatives (Visa and Mastercard)
Orders over $69 (with Standard shipping) or $129 (with Express shipping) qualify for free shipping (with Express shipping)
Unwanted items may be returned within seven days of delivery if Belle Lily is contacted.
Customer assistance is available by email at [email protected] and on Facebook at bellelilyboutique.com.
This Bellelily review will dissect the store and offer you with answers to all of these issues before placing an order with the retailer.
What is Belle Lily?
While belle refers to the most beautiful lady or woman on a certain occasion, lily is the lovely flower that, among other things, symbolizes femininity. That being said, Belle Lily screams “female beauty” from the rooftops.
As such, Belle Lily is an online fashion retailer specializing in fashionable women’s clothing. It features an extensive collection of apparel, footwear, and accessories — all of the hottest fashion goods you’ll need to channel your inner Belle. Belle Lily sells well-known products to both consumers and distributors.
Bellelily.com is an online fashion retailer and an incredible online shopping site where you can discover dresses, tops, and pants, among other items!
Bellelily’s aim is to provide its global community of customers with a diverse selection of high-quality, fashionable fashion items at incredible factory-direct rates, as well as an industry-leading customer service experience.
With over a decade of offline fashion branch expertise and business relationships, Bellelily claimed to have a gifted team of fashion trend spotters and high-quality product providers.
This results in the rapid growth of its online store Bellelily.com. Now, Bellelily asserts that she is world-famous.
Bellelily, according to their website, provides fashionable clothes to both people and wholesalers.
They offer a diverse range of products, including apparel, footwear, and accessories. Bellelily’s long-standing partners and suppliers of high-quality products have determined that they have an ideal wholesale method and service.
Is Bellelily legit?
You’ll want to determine whether an online fashion retailer is legitimate before making a purchase.
This is because there are simply too many fraudsters out there who routinely utilize bogus stores to defraud naive customers. As a result, the primary issue here is whether Belle Lily is legitimate. “YES” is the succinct answer.
The first thing we look for in a legitimate online retailer is legality. This is because stores that are completely legitimate have a lower probability of being scammers.
Belle Lily, for instance, checks this box. While Belle Lily is headquartered in Hong Kong, it is affiliated with A&KE Limited, a private limited company (with share capital) with a registered office in the United Kingdom.
To summarize, a scam store will not be backed by an entirely legitimate business.
The test of time is another way to determine if an internet store is legitimate. This is because con artists always operate for a little period of time.
Scamming can only be effective for a limited period of time, as deceived clients will eventually expose the company, forcing the store to close its virtual doors and vanish. Interestingly,
Belle Lily passes this requirement, having been in business for more than a decade.
To summarize, a scam store cannot continue to steal people off for more than a decade using the same front.
However, the ultimate litmus test for a legitimate internet store is its suitability for its intended use. A store is purpose-built if it successfully fulfills orders by delivering genuine and functional products to customers.
Notably, Belle Lily checks this box as well. It satisfies orders without a doubt by delivering genuine merchandise.
As we will see later in the section on complaints, products are not always entirely satisfactory. That is not to say that its legitimacy is diminished in any manner.
That being said, with Belle Lily bearing the hallmarks of an entirely legal business and a decade-long track record of delivering orders, there is no doubt that it is legitimate.
Is BelleLily safe?
It is insufficient for an internet store to be legitimate. While a legitimate store will not defraud you, if it is not secure, the critical information you give with it may be leaked to unauthorized third parties, leaving you vulnerable to all the scammers out there. Having said that, an excellent online fashion retailer should be legitimate and secure.
In this regard, Belle Lily asserts that it understands and respects the critical nature of privacy.
Additionally, it states that it is 100% devoted to safeguarding the privacy and security of its customers and site users. When you share critical information with Belle Lily, it is encrypted using VeriSign SSL, which is likely the best level of protection available commercially.
Belle Lily is secure due to the use of SSL technology and other safeguards.
Visit Zappos review for popular and trustworthy stores like Bellelily with positive customer feedback.
We include “complaints” in all of our reviews since what genuine consumers say about an online business provides invaluable insight into the company’s performance. If there are numerous and regular complaints, all is obviously not right; but, if there are only a few, the store may be worth visiting.
We reviewed the top independent online consumer review platforms for the area of the complaint, notably www.trustpilot.com, www.sitejabber.com, and www.resellersratings.com. Interestingly, Belle Lily has an above-average rating on several platforms.
For example, at the time of writing this review, Belle Lily had 581 reviews on Sitejabber and a score of 2.9 out of 5; 664 reviews on Trustpilot and a score of 3.0 out of 5; and 221 reviews on Resellers Rating and a score of 8.1 out of 10.
While there are numerous nice reviews on the platforms, several criticisms stand out. These included low-quality merchandise, difficulties with returns/refunds, and an inability to resolve lost orders.
Poor Quality Items
One of the most frequently voiced issues about Belle Lily is obtaining substandard merchandise. For instance:
“First and foremost, I’d want to state that I only awarded one star out of necessity,” Angela Singleton writes on Trustpilot. If given the option,
I would not have provided any. I ordered a “sweatshirt” as a gift for Christmas. When I received my order, I was astounded to see that this was most emphatically not a sweatshirt…”
Brittany Cotton DuBroc writes on Trustpilot, “I recently purchased a dress from BelleLily based on a Facebook advertisement.” I wish I’d read the reviews first…
The outfit in the photograph seems to be made of cotton. The outfit I received appeared to be constructed of inexpensive costume fabric.
It was not the dress depicted, but a poor imitation. Fortunately, I’m only lost $20, but be cautious and do your research on where these things are shipping from. It appears as though you can’t trust anything that comes over from China to be exactly as described. ”
According to Melissa Jones of Trustpilot, “…
I placed an order with BelleLily and they shipped me a bunch of half-sewn, low-quality garments. I ordered eight products, and of those eight, NOT ONE WAS WORTH ANYTHING.
Nothing was sewed properly; my blouses and jackets had one arm that was longer than the other. It was of terrible quality and poorly sewn! I’ve depleted my 120.00. I offered to return the things for a refund, but they declined…”
Cynthia McClarigan writes on Trustpilot, “This company is a farce. I ordered nine goods and not a single one of them is what I was told I was getting.
Everything is shabby and unattractive. It is based in Hong Kong. I should have done more research on the firm before to making the purchase. There appears to be no return/refund policy.”
According to Michelleisasc on ResellerRatings, “Clothing appears to be nice online but is quite affordable in person.” “I am quite dissatisfied after paying $190 on my stuff,” the comment added. I am startled and dissatisfied after viewing the photographs on their website and receiving the substandard products in person. Avoid doing business with this firm!”
As the reviews demonstrate, “low quality” concerns come in a variety of forms. The most typical one is that products received occasionally differ drastically from the images used to make the purchase choice.
There are simply too many instances of this complaint to dismiss it as a one-off or coincidental occurrence.
That being stated, there is a risk that what you receive from Belle Lily will differ from what was described or photographed on the product description page.
Another aspect of the “low quality” issue is that certain things are discovered to be made of inferior materials or poorly constructed.
ALSO SEE: Zeelool Reviews
Difficulty with Returns and Refunds
One of the most frequently expressed grievances against Dress Lily is the difficulty in returning things and receiving a refund. As an illustration
Angela Singleton stated on Trustpilot, “…I immediately messaged on Facebook and emailed, and they are now refusing to refund me.” They have repeatedly begged me to maintain the order and offered me a 10% discount on a future purchase. I decline.
I want my money back, and whatever this is, you may have it. When I continued to decline their 10% offer, they increased it to 25%, while still requesting that I retain the item.
My most recent mail contained instructions for returning the order. They want me to send my package to China even though it originated in California! I decline. Refund my money if you return your junk. Caution when placing an order with this company.”
In Trustpilot, Alex Meisner continued, “…
Returns are also impossible due to the fact that they require you to return it to Hong Kong on your own dime. Before ordering, I should have read the reviews…”
According to Roseorrico on Reseller Ratings, “…I requested to return the merchandise for a refund but they kept insisting it would cost extra to ship it back and refused to credit my account or take back their stuff.” If you purchase something from this site, their return policy is non-refundable. To clarify, shipping it back will not cost you more money, I checked.
They tell you this solely to retain your money, leaving you with their really low-priced product. Any reputable retailer would stand behind their product and return it if necessary to ensure customer satisfaction…”
The complaint about “difficulty with returns/refunds” takes various forms. To begin, the address for return shipping is in China.
Customers wishing to return an item will be need to ship it all the way to China, which will result in extremely high return shipping fees.
In this regard, Belle Lily’s website makes no mention of the fact that the return shipping address is in China; in fact, this critical information is omitted entirely from its return policy.
Many clients are unaware that the cost of return shipping is prohibitively expensive until it is too late.
Another concern that many consumers had with the return policy is that when customers seek a return due to a sizing difference,
Belle Lily needs them to take photographs of themselves wearing the clothes to substantiate their claim.
Many customers expressed dissatisfaction with the requirement to take photographs, stating that they only wanted the return allowed. Belle Lily will not authorize the return if no photographic evidence is given.
As a result, customers go on the offensive, proclaiming Belle Lily a scam for refusing to accept their return.
To be fair to Belle Lily, its return policy expressly stipulates that, where applicable, refund requests should include “message photographs.” Clearly, there is no “no questions asked” return policy.
That being said, if you’re looking for an online fashion retailer where you won’t have to explain why you’re returning an item from your order, Belle Lily is not the place for you.
Additionally, another component of the “difficulty of returns/refunds” issue is that, by using the high return shipping costs as a weapon, Belle Lily actively discourages customers from returning things, even when the items are clearly defective.
As seen by customer evaluations, Belle Lily will occasionally offer the buyer the option of keeping the item and receiving a 10% refund for their future sale; and if that offer is declined,
Belle Lily will typically increase the offer to 25%. If the consumer wishes to return the goods, he or she will be responsible for the exorbitant cost of returning the item to the China return address.
No Resolution to Lost Orders
Another widespread criticism about Belle Lily on online platforms is that it offers no assistance if you do not receive delivery of your goods, even if it claims delivery. For instance:
According to Hadie H on Sitejabber, “Says item was delivered, but never received it… I was advised that someone had probably stolen it at the time, and that I needed to notify the local police…
The irony is that it was allegedly delivered to my P.O. box, which is impenetrable! Nobody can enter it to steal from a P.O. box, so gtfo with that nonsense.”
“Warning!!!” says Alisha P on Sitejabber. Avoid doing business with this company. My product was mailed on the 10th and I still haven’t received it; it’s been misplaced and they are refusing to do anything about it.
They assert that it has been delivered. I have no idea who this is and it is my responsibility to inform the post office or law enforcement!! What a farce; do not place an order with them.”
“6 months of back and forth emails about not obtaining an item they claim was delivered,” Chandra S writes on Sitejabber.
They refuse to trace the package on their end (that is the responsibility of the shipper) and advise you to contact the local police…”
Without a question, it will be infuriating for a buyer to not receive delivery of order only to have the retailer assert that it was delivered and take no action.
We also appreciate Bella Lily’s position, as dishonest clients can readily abuse any settlement for allegedly missing things at con artists’ businesses.
That said, there are simply too many instances of “lost orders” at Belle Lily, which is a big issue. Therefore, if Belle Lily is unwilling to offer a resolution for lost orders, it should at the very least look into preventing lost orders.
The following are consumer complaints and testimonials about Bellelily:
“I haven’t gotten my order yet, so I can’t rate the things yet,” Kate explains. What I can speak to is the polite and helpful nature of the customer service.
I placed an order and immediately received an email stating that the item was sold out. After that, they informed me that I could select another item and they would take care of it.
The item I chose in lieu of the one I couldn’t obtain due to its availability being sold out was slightly more expensive. They reimbursed the money and made resolving a minor difficulty so simple and joyful. Many thanks, Belle Lily!”
“It took four months for me to receive my thing owing to the mail carrier service, however Belle lily stayed in contact with me for four months straight until the delivery arrived.” Rose comments. I am overjoyed with my gorgeous shirt and with the prompt and kind customer service! “I’d like to express my gratitude to you all.”
Morgan Says: “About six weeks ago, I ordered five shirts from there. After they arrived, which took some time, I saw that all the shirts were different sizes, despite the fact that they were all xl. Some shirts fit perfectly, while others did not. As a result, I contacted them and they insisted that I measure each one with a tape measure and submit photos.
After I followed their instructions to the letter, they promised to reimburse me for 10% of my expenses. What?! Are you serious?! They do not fit, and I am unable to wear them. Not to add that their fabric is unique and nothing is labeled, so you have no idea what it is made of or how to wash it. I have never worked with a company like this. Awful!”
“I’m not even going to give them one star,” Mary says. They’re a nightmare to order from. They “delivered” my garment on the 4th, and although it states 15-25 days, it has been well over 25 days. I’ve attempted to call customer care, but they simply state that they are unable to trace my package due to the fact that it is receiving free shipping. And I ordered it a month ago but they were out of stock. I would never order from them again.”
“Items did not take long to arrive, but when they did, I was so disappointed.” Jennifer says. They were poorly constructed and really gaudy. Not at all what I expected for the price I spent. I assume these products were supposed to come from America, as the website stated, but instead arrived from China. Had I been aware of this, I would never have placed an order with them.
Additionally, the company will not accept refunds. It is my responsibility for failing to read and examine the website. I’ve learned my lesson and will not repeat the error.
I feel absolutely taken advantage of with products that I would never wear due to their poor quality. Either these products were photoshopped or rebuilt in the cheapest and vile material imaginable, as what arrived did not match the photographs I had seen. On overall, I was really dissatisfied. “End your rant!”
“Do not purchase from them!” Kate advises. I called customer support first (directly to the person) before writing a review, but the clothing I received smelled so strongly of smoke that it aggravated my asthma, and the size and material were completely different than stated!
The coat I received was two sizes too large and gave me the appearance of being pregnant—avoid this company at all costs; they do not take returns.”
Bellelily Product List
Many buyers desire a one-stop-shop where they can purchase all of their connected fashion necessities in one location.
This is advantageous in the first place since it saves them the time and work associated with checking other stores.
Additionally, it results in cost savings, as you can obtain bulk purchase discounts or pay to ship a single order rather than many orders from multiple merchants. Having said that, as a one-stop-shop, the ideal online fashion store will offer a diverse product selection.
Belle Lily does admirably in this aspect. It concentrates on women’s apparel and offers a diverse selection. The following are the product categories (along with the products that fall under each category):
- Bellelily Tops
- Bellelily Swimwears
- Bellelily Dresses
- Bellelily Bottoms
- Bellelily Denim
- Bellelily Sweater and cardigans
- Bellelily Activewear
- Tops – Tanks, T-shirts, Blouses, Shirts
- Swimwear – Bikini Sets, One-Pieces, Tankinis, Cover-Ups
- Dresses – Mini Dresses, Casual Dresses, Maxi Dresses, Floral Dresses
- Shoes – Flats, Sandals, Heels, Slippers, Sneakers, Wedges, Boots
- Jumpsuits & Rompers
- Sweaters & Cardigans
- Hoodies & Sweatshirts
- Lingerie & Sleepwear – Bras, Panties, Sleepwear, Shapewear
- Home & Garden – Home Décor, Kitchen & Dining, Bed & Bath, Pet Products, House Organization, Festive & Party Supplies
- Accessories – Socks, Jewelry, Hats
However, in our perspective, these Belle Lily products are not exquisitely beautiful “special event” fashion pieces, but exquisitely beautiful everyday wear.
Bellelily Product Pricing
Shoppers want to obtain the greatest bargain possible on every transaction. As a result, the ideal online retailer will offer the lowest feasible pricing.
In this regard, Belle Lily states that it is committed to providing a diverse selection of high-quality, fashionable clothing at incredible factory-direct costs.
Fortunately, it lives up to this expectation, as its merchandise is reasonably priced. For instance, at the time of writing this article, the vast majority of dresses were advertised for under $20; similarly, priced tops were also available.
When it comes to buying, promotions enable customers to obtain things at a discount from their regular prices; hence, shoppers flock toward online companies that offer several deals.
Belle Lily, fortunately, checks this box as well. As with any promotion-happy online fashion retailer, we were greeted by a slew of deals upon arriving at the website’s landing page.
Several special offers were running at the time of writing this review, including the following:
- $5 off orders over $69 (with code MC5)
- $15 off orders over $119 (with code MC15)
- 5% off orders over $49 (with code BE 05)
As with any promotion, Bella Lily’s offerings are time-sensitive and valid for a limited time period.
As a result, you’ll need to check the website frequently to determine whether promotions are now running.
Alternatively, you can register for the Belle Lily newsletter with your email address and receive email alerts about special offers and promotions. Interestingly, simply by subscribing, you’ll receive 10% off your next order.
You’ll want a seamless experience from start to finish, including payment. As a result, you’ll want to discover a variety of easy payment options. Belle Lily, thankfully, checks this box.
It accepts three payment methods. You can pay with a PayPal regular payment; a PayPal credit card; or a credit card (Visa and Mastercard).
Additionally, Belle Lily accepts a variety of foreign currencies. As a result, you won’t have to bother about currency conversions in many nations.
When you place an order with an online retailer, the item must be shipped from the retailer’s warehouse to your shipping address.
Thus, delivery is a critical factor to consider when making an online purchase. Among other things, you’ll want to examine whether the online store ships directly to your location, how long it will take to acquire the product (from the time you place the order), and how much the shipping will cost.
Indeed, this is one of the first things to look for in an online store you intend to use, because if the company does not ship directly to your area, making an order may be impossible, and receiving the order may be made excessively complicated (through freight forwarders).
Having said that, many buyers will desire global-facing online retailers to increase the likelihood of their area being served.
In this way, Belle Lily is not an outward-facing online retailer. However, it ships to approximately 30 nations worldwide. This includes Australia, Austria, Belgium, Canada, Croatia, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Malta, the Netherlands, New Zealand, Norway, Poland, the Russian Federation, Portugal, Puerto Rico, the Russian Federation, Slovenia, Spain, Sweden, Switzerland, and the United Kingdom.
That being said, if you are not a resident of one of these 30 countries, you may wish to shop at another online fashion store.
Shipping & Delivery Time
After placing an order, internet shoppers do not want to be kept waiting indefinitely for their purchase. As a result, the perfect online store should offer quick shipping.
Typically, delivery time is comprised of two components: order processing and package shipping.
The former refers to the time period between when an order is placed and when the item ships, whilst the latter refers to the time period between when the item ships and when it arrives at the buyer’s address. Order processing and shipping timeframes should be as quick as possible to ensure prompt delivery.
Belle Lily states that its average processing time is roughly four business days in this regard. This is OK, considering there are stores with longer hours.
However, Belle Lily warns that if your order contains “hot items” that are currently out of stock, it may take between 5 and 10 business days to process. That is unquestionably a lengthy processing time.
With regards to the second component of delivery time, the time it takes for your product to arrive at your door once it ships is country- and shipping method-dependent. Belle Lily offers two shipping options: standard and express.
The following table summarizes the shipping times for each method:
Standard Shipping: ten to twelve business days to the United States; ten to fifteen business days to Canada; four to seven business days to the United Kingdom; six to ten business days to Australia; ten to twenty business days to other countries.
Express Shipping: 3–7 business days inside the United States, Canada, the United Kingdom, and certain European nations (Germany, Italy, Portugal, Poland, Norway, and Finland); 6–10 business days within Australia; and 8–15 business days within other countries.
Shipping expenses are added to the item’s price in every online purchase to determine the overall acquisition costs. Thus, when delivery costs are prohibitively high, even reasonably priced things can easily become prohibitively expensive to buy.
That being stated, the ideal online retailer will have the lowest feasible shipping prices.
Shipping is also dependent on the shipping method picked. Standard Shipping is $4.99; Express Shipping is $9.99. This demonstrates that shipping expenses are reasonable in Belle Lily.
However, the cheapest delivery option is $0.00. (that is free shipping). Fortunately, Belle Lily also offers complimentary shipping.
Standard Shipping orders over $69 and Express Shipping orders over $129 qualify for free shipping.
The free delivery promotion makes for interesting reading. To begin, it is applicable to both shipping methods.
Numerous online fashion retailers that advertise free delivery do not apply it to fast shipping methods, but rather to the slower “standard shipping.”
Second, Belle Lily’s free shipping promotion features a minimal minimum purchase restriction.
Orders of $69 or more qualify for free standard shipping, while some stores require you to spend three figures to qualify for free standard shipping. Finally, the free delivery promotion is valid for all locations served.
Occasionally, internet shoppers receive their orders and are dissatisfied. That being said, to ensure that consumers’ hard-earned money is not wasted on an item they do not desire, the perfect online fashion company allows customers to return any item that is not completely suitable (and get a replacement or a refund of payment).
Belle Lily, thankfully, checks this box. It states that if something does not match your expectations, it is committed to assisting you in resolving the situation.
Returns That Are Eligible
However, not everything purchased in an online store is returnable for a variety of reasons. Having said that, you don’t want too many return limits to avoid being stuck with products you can’t return.
In this aspect, Belle Lily’s return restriction is standard. Bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories are not returnable to Belle Lily. Numerous things are prohibited because of health/hygiene concerns
Even returnable items must meet specific standards in order to be accepted. They must be in their original, unopened packaging, with all original tags attached.
Procedures for Return
The frustration of receiving an item you intend to return is enough; you don’t need additional aggravation caused by a complicated return process. Thus, the perfect online fashion retailer should have a simple return policy.
BelleLily performs admirably in this aspect. To begin, no item will be accepted for return without first contacting Belle Lily. Thus, if you receive an item that is not completely satisfactory, the first thing you should do is contact Belle Lily.
Additionally, Belle Lily does not offer a “no questions asked” return policy, which means that when asking return authorisation, you must specify the reason for the return. Additionally, you must include images to substantiate your assertions.
Your return request will be reviewed by customer service, and if granted, you will receive a permission email with return instructions (including the return address). You can then properly package the item and return it to the return address.
Additionally, you won’t have to wait indefinitely to return a Belle Lily item. Online retailers will accept returns on things only if they are returned within a specific time period. As a result, you’ll want an extended return time to avoid the item being returned to Belle Lily late and being rejected. That being said, Belle Lily accepts returns within seven days after receiving the item.
You certainly do not want to return an item only to be confronted with prohibitively high expenses. Thus, the ideal store should have the lowest feasible return costs. Restocking fees are one type of “cost of return” that internet retailers charge. Belle Lily, thankfully, does not levy restocking fees.
Another type of “cost of return” is the expense of returning the item. Additionally, some stores waive this fee for their consumers; however, Belle Lily charges for return shipping. That is, buyers are responsible for the cost of return postage.
Returns and Refunds
After shipping the return package, the last thing you want to do is wait interminably for your refund to post to your account. Thus, the perfect online fashion business should offer quick return processing and refunds.
Belle Lily boasts that all returns are processed within seven days of receipt of the return package and that reimbursements are paid immediately following processing. However, there will be a delay before the cash appear in your account.
This wait time is typically between three and seven business days, depending on your bank or credit card issuer. These are brisk times.
However, as detailed in the complaints section, Bella Lily is not recognized for its speedy return processing and refunding.
It is not always a bed of roses. For instance, you may have concerns about your order or simply have inquiries. Thus, the perfect online fashion business should have an effective customer service department that is capable of answering inquiries and fixing issues that clients may have.
Typically, internet platforms give necessary assistance through self-help online tools and direct contact support. Belle Lily follows suit. For self-help, it includes a FAQ page that contains articles that address a variety of the often asked questions by users.
To facilitate navigation, the comprehensive FAQ page is divided into the following sections: Order Issues; Payments, Promotions, and Coupons; Delivery; Returns & Refunds; Product & Stock; and Technical.
To communicate directly with a customer service representative at the fashion store, Belle Lily provides an email address and a Facebook page. Your support submissions should be sent to [email protected], while the Facebook page is located at www.facebook.com/Bellelilyboutique/.
Belle Lily guarantees that all submissions will be responded to within 48 hours. Customer reviews, on the other hand, indicate that Belle Lily does not live up to its advertised 48-hour response time.
This exacerbates the agony of the absence of immediate feedback mechanisms (such as telephone support and live chat).
Belle Lily is a legitimate online retailer that offers to supply high-quality, trendy fashion items that can transform you into the most attractive girl (or lady) at any event.
It does offer a selection of women’s apparel, including tops, dresses, bottoms, and swimwear.
Another promise kept by Belle Lily is to give outstanding factory direct prices on all products. It’s actually a budget-conscious shopper’s paradise, as its products are priced reasonably (see the under $10 dresses and tops).
BelleLily offers international shipping to a select few countries. It offers free shipping to all locations and has a low order minimum. If you are not completely happy with your order, it guarantees a resolution within seven days of delivery.
There are, however, numerous complaints about the poor quality of supplied things. As a result, you may receive your item and discover it is utterly unsatisfying. Additionally, obtaining return authorization is not as straightforward as the customer’s desires.
Additionally, you will incur expensive return shipping expenses if your return is allowed, as the return address is in China. Finally, even if an item is returned, the reimbursement process frequently takes longer than anticipated.
If you’re still having trouble, Belle Lily can be reached via email or Facebook. The lack of immediate feedback channels is exacerbated by the fact that response times are frequently far longer than the claimed 48 hours.